We are ever evolving as a service provider and aim to provide therapeutic services of the highest standards. We therefore welcome any feedback which may further enable our continuing growth and improvements. Additionally, should you have experienced a less than positive interaction or experience here at Introspect Psychology, we encourage you to reach out and let us know. We are committed to having an effective system of complaint management that responds to complaints in a positive, time efficient manner and contributes to the continuous improvement of our therapeutic and client-centered environment. Any concerns you might have will be attended to by the Directors who will act according to standardised policies and procedures.
Please follow this links below or alternatively, complete the pro-forma.
Click for Client Complaint Form
Click for NDIS Complaints & Feedback Form