The easiest way is to ring our reception team on 52211169. Alternatively, you can use our ‘Contact Us’ page here on the website. 

While we receive referrals from a wide range of sources, it is not necessary to be referred by anyone. You can arrange to see us without a referral. 

However, if you would like to receive a Medicare rebate for your session then see your GP to arrange a Mental Health Care Plan (MHCP). Your GP can then send the MHCP to us and we will contact you to arrange an appointment. With a MHCP, you are eligible to receive a Medicare rebate for up to 10 sessions in a calendar year. 

Some clients attend their first session and then meet with their GP to discuss a MHCP. It is important to note that only sessions that can be rebated are those that occur AFTER the date of the MHCP. 

An alternative is your private health fund. It’s worthwhile enquiring whether your policy covers you for psychology sessions and if so, what is the rebate per session. You do NOT require a referral or a MHCP from your GP for this. 

Sessions run for between 50 minutes to an hour. 

Yes. All your information (contact details, session dates and session content) remain confidential except where; 

You have a MHCP in which case we are required to provide a brief letter to your GP outlining the general focus of therapy. The detail of sessions is NOT provided, 

Your information is subpoenaed by a Court or required by law. Failure to disclose the information would place your or another person at serious and imminent risk or 

You have provided approval to: 

A. Provide a report to another person or professional agency i.e. a GP or lawyer or 

B. Discuss your session with another person i.e. an employer 

Please call or text us as soon as possible so we can offer that spot to another client. If you can’t physically make your appointment but are still available for the session, you are welcome to change your appointment to a telehealth (video) or a telephone session. There will be a $100 cancellation fee for appointments cancelled with less than 24 hours notice, unless the spot was able to be filled. 

Psychiatrists are medical practitioners who often specialise in the treatment of psychoses and mental illness. As doctors they are able to prescribe medications to their patients. 

Psychologists have undergone extensive university training in the area of human behaviour.  They are qualified to help people to understand and manage the emotions, behaviours and issues that are causing them difficulties in their lives.